It is important to check that your installation is intact. There is nothing that can be done about this, the only solution is to wait until the weather changes. For hi-fi systems check your aerial isn’t broken or become loose. Nevertheless, when averaged over several years, the majority of viewers and FM listeners should be free from this sort of interference for at least 99% of the time, providing they live within the service area of their transmitter and are using a good directional aerial. If the interference changes with engine speed it is most probably the ignition system causing the issue. Does it come and go at specific times? Street lamps can sometimes cause buzzing and crackling sounds on your FM radio. The most common FM radio aerial on a portable radio is a telescopic one. Your aerial should be as high as possible pointing towards the transmitter with the best signal. This effect happens in bursts of a few seconds at a time when an appliance is switched on. We advise you check that your antenna is able to receive DAB, in the majority of cases you will need a new antenna. If you normally can receive a service, but you are now finding it is fading, or you can hear hissing, this could be down to one of three things. See our help guide on the different types of amplifiers available . In November 2010 I bought a new VW Golf Match. The effect can last from a few hours to a few days and can cause intermittent effects on the service during that time. This can commonly be caused by high pressure when, during fine weather, radio signals can travel much further than normal. If you have a battery-operated, portable FM radio, switch it on to see whether the problem can be heard on the FM radio at the same time. There are three types of amplifier – masthead, set-back and distribution. to help you rule out any common problems or follow the advice below. Look for a pattern. If you have an external aerial, a radio signal will always lose some of its strength as it passes along the cable and through the connectors. All of the stations in one multiplex should be behaving the same way. This may be due to old or faulty leads to the spark plugs and can be characterised as clicks or cracking sounds. For more information see our guide on how weather can affect radio reception. If you get interference when, for example, using the indicators or heater, then you may need to replace them. It is often worst in hilly or heavily built-up areas. If using a hi-fi with a wire aerial, again extend as much as possible to get the best signal. Global Announces Brand New Radio Station Heart 80s. The first affiliate was the legendary KPPC radio in Pasadena, California. This is more likely to occur following a retune of your television. If it is possible, try putting your FM radio into mono. Firstly, you may have a poor aerial system, so we recommend you checking over your installation by reading our, To turn AD on or off, press AD on your remote. At night medium wave radio signals can travel much further than during the day. It is important to minimise the loss by using good quality cable and connectors. The buzzing and clicking lasts from a few seconds to a minute at a time. Use our transmitter tool to check you are tuned to the best frequency for your area, as you can often pick up more than one signal. To check what coverage of DAB services are available in your locality, please see our Transmitter checker tool. Water can get into external cables and can cause reception problems. It is important to check your installation is working properly and that your radio is in the best possible location. Unlike the other services, all the predictions of DAB coverage are for indoor coverage. If you rule out basic reception problems and believe there is a nearby source of interference, you can contact us either by phone or via the form at the end of the Problem Assistant tool. The, If you know your location, you can use our, When travelling in the car, your signal can be affected by. As the aerial is directional, by simply turning the radio you will be able to get the best reception. Sometimes a full scan is required. For more information see our effect of tropospheric ducting on Freeview help guide. As a rule of thumb hissing, fading and distortion are not interference and could indicate reception problems. National commercial digital radio multiplex operator. Very occasionally, the weather, usually high pressure, can result in a weakened signal. Unfortunately, tropospheric-type interference is never spread thinly throughout the year. Many people are now using low-power LED lights instead of more traditional varieties. You may need to consider a loft or external aerial to solve your reception problem. If you know your location, you can use our, If you are having continuous reception problems. Use our, Secondly, If you are in a good coverage area, and are still receiving poor DAB reception, 5 Live sports extra is a secondary service of Radio 5 Live, and not always available on air. Use the, These are not recommended unless absolutely required as they can introduce unexpected reception problems. TVs and set-top boxes that receive Freeview may have the service blocked by these 4G mobile signals; there is a very small chance this may cause interference to your Freeview service. Try switching your radio on and off. It will carry BBC Radio Bradford’s programmes between 6am until 2pm, with Radio Leeds continuing to be broadcast on this frequency outside these times. For more information see the help guide on filters. Please see our help page to see how DAB multiplexes work, Therefore, you may not be receiving this service, as there is not a commercial DAB service in your local area. 1/25/2017. For more information see our guide on tropospheric ducting. It is often a process of elimination to find the cause. Try switching your radio off and on again. To find out whether a particular PLT device is causing the problem, try turning them off one at a time. Ensure your radio is correctly tuned-in, and check that your batteries are in good condition, or use mains power. issing, fading and distortion are not interference and could indicate reception problems. If you’re having trouble with any services and you think something might be wrong with our network select the service you are having problems with. Firstly tune into one of the radio bands between radio stations to see if you hear any unusual sounds. For more information on how to retune manually see our manual re-tuning page. This can increasingly happen if your batteries are beginning to fail. Instead, they assume that something is wrong with the device itself. It can normally be heard as you tune across the AM bands. If your DAB digital radio has the digital tick mark, or you know it has an FM mode, you could use this for reception of Classic FM. For example, phone chargers or dash cams sometimes cause interference and affect your radio signal. Equipment, such as baby alarms, are designed to work within an allocated frequency band and when used correctly they will not cause problems to television or radio reception. Very occasionally your reception can be affected by weather (high pressure) which can cause hissing or even loss of reception. DAB reception is rarely disrupted by high-pressure weather conditions, but under some circumstances, signals from very distant transmitters can cause reception to break up, or be lost for periods of time. For hi-fi systems check your aerial isn’t broken or become loose. This is why you can often hear radio stations from outside the UK at night. Does it come and go at specific times? There is nothing that can be done and the problem will go away when the weather changes. I think it's more likely that they will reduce the bitrate to 80k to address their financial problems. 3/13/2017. Check whether you are also having interference on an FM radio. However, helically wound FM aerials are able to receive DAB. If the problem persists when you turn the heating system back on, the problem could be with the thermostat, which may need to be repaired or replaced. BBC Radio 1, BBC Radio 4 are grouped together in a single multiplex. Our information on how clear skies and fine weather can affect your radio reception may be useful, please see our weather guide. Often when halogen lights are replaced the transformer is retained and this can be the cause of the problem. If the hissing or fading is more obvious when it is raining, the rainwater might be getting into the external aerial down-lead. Further information can be found on our windfarm help guide. An electric motor is used in many appliances such as electric lawnmowers, washing machines, drills and hairdryers etc. Retuning and Checking. It is sometimes possible to hear distorted speech through your TV loudspeaker or radio. For more information, please visit our page on how weather can affect your Television and Radio reception. Street lamps can sometimes cause buzzing and crackling sounds. For programmes which are pre-recorded, we create the subtitles in advance. The simplest test is to turn off your engine and see whether it goes away. See our guide on, This may mean an electrical item in your home or nearby, is interfering with the reception of your FM radio and is causing the buzzing, clicking or pops you can hear. A pirate radio station is unlicenced and may use frequencies that are close to licenced radio services, for example Radio 2 or Classic FM. Even the best amplifier will still add some noise to the television signal it is amplifying/boosting that could result in picture break up. Please see our, To see whether there are any faults with the local transmitters use the, There are differences between a reception problem and one caused by electrical interference. If you are hearing a hum it is often linked to an issue with your mains adapter. You may need to instruct a qualified installer to assist you with this. It is important to check that your installation is intact. That budget is used to manage the rollout of new sites and maintain the existing network. is a recognised trade body which will can put you in touch with one of their members in your area. If you find a regular pattern and it is happening to all channels and to your FM radio, there may be interference. In either case, you need to ask your landlord, or managing agent, to solve the problem. Firstly, poor reception might be down to poor coverage, so it is best to check you are in a DAB coverage area. There is nothing anyone can do about this and the only answer is to wait for the weather to change. Our information on how clear skies and fine weather can affect your radio reception may be useful, please see our Weather Guide. A qualified aerial installer with local knowledge will be able to advise further. A green build-up is a sign that water has at some point got into your installation. While an amplifier provides gain, boosts the signal, an attenuator provides loss, reduces the signal. For information on the symptoms of interference see our other site, RTIS, for further information. If it is a direct cable, check for any obvious signs of water or a green build-up on the connector. Further information on tuning your DAB radio can be found by visiting the Get Digital site or see our DAB tuning guide. For example you receive one signal directly from the transmitter and another is being reflected off a nearby hill. Does the headphone socket still work? Anyone else had a problem on DAB today? To see what is available when, the BBC keeps a schedule on the, Check cables and leads within your property to ensure the problem is not a simple installation fault. The RTIS is a diagnostic and advisory service provided by the BBC for the benefit of all UK audience members and broadcasters. Attenuators are always a compromise and should only be used if absolutely necessary. However, it can be linked to any electrical accessory in the car so you may need to undertake a number of checks to find the source. Use our, interference caused by lighting help guide, step by step guide to help troubleshoot problems with DAB radio. It came with a factory fitted DAB radio as standard. Amplifiers themselves are a common source of reception problems. For more helpful information please see our, Your aerial should be as high as possible pointing towards the transmitter with the best signal. Ensure you are tuned to the correct frequency for the service you wish to listen to. Often, car radio interference originates in the ignition system or the charging circuit. This is often caused by Power Line Telecommunications (PLT) devices. Does the problem happen when a lift is in use? There is nothing than can be done the problem will go away when the weather changes. However if the original light used a transformer rather than directly running off the mains, it is possible the transformer is causing the interference. It is rare for a windfarm to cause interference to your reception. However, experience has shown it is very rarely either of these, the likely cause of the problem is normally linked to the users own installation. This is more likely to occur following a retune of your television. The CAI (Confederation of Aerial Industries) is a recognised trade body which can put you in touch with one of its members in your area. We have a. During wet weather, when covered in moisture, all trees can have an appreciable effect on signals. If you are using a satellite dish to receive your television, you will also need to check the LNB and cap for any signs of water damage. 5 Live sports extra is a secondary service of Radio 5 Live, and not always available on air. Faulty street lamps can cause this effect. A faulty motor can cause electrical interference. However, if the original light used a transformer, rather than directly running off the mains, it is possible the transformer is causing the interference. It rarely causes problems when listening to strong stations, but is a nuisance when signals are weaker. Further information can be found on our ways of tracing interference to radio reception help guide. You can find other common sources of interference in our individual, If your problem is caused by interference, your landlord or property manager can contact the regulator, Ofcom, for help. There is a very small chance that 4G signals will affect your television reception as they use frequencies that are close to those used by Freeview television. It is often a process of elimination to find the cause. Depending on the transmitter you are using, your aerial elements will need to be mounted flat (horizontal) or on its side (vertical). 5 Live sports extra is a secondary service of Radio 5 Live, and not always available on air. The transmitter tool can only show faults with BBC services. By switching it off and seeing whether the problem goes away, you will be able to know if this is the cause. Please see our help guide on a manual retune. A faulty thermostat will normally manifest on the radio as a loud rasping sound. The most common PLT devices are Powerline Ethernet Adapters that are used to enable the internet to be shared around a home using the electrical mains. We have a basic installation guide you can read. Try moving the radio or tuning to a different frequency. A faulty motor can cause crackly whine. The same is true for Radio 4 LW on DAB. This may be due to two reasons. A lot of users don’t even realise that their DAB radio problems are down to a poor signal. Below are some simple techniques you can use to try and determine the source. Before we give it to her, we decided to test it and make sure it could receive DAB, however upon doing a scan, the radio reported 'No Signal'. This may be fine during the day, but in the evening, signals from distant transmitters can travel further, and can cause reception problems for those at the very edge of coverage. Ensure the telescopic/integrated aerial is fully extended. The second signal is picked up by the radio moments after the first. For further information see our interference caused by lighting help guide. Look out for lamps which are dull or flickering as this is normally a sign they are faulty. If so, and it’s in your own home, move the radio away from the appliance. Other DAB radios in the house are able to play these stations ok. A high pitched whine associated with engine speed could mean the alternator is not suitably suppressed. If you are still having problems see our sister site RTIS for further information. For information on the symptoms of interference see our, We cannot recommend individual Installers. When the BBC has additional sports content, it can be found next to Radio 5 live on DAB radio. DAB radio problems in the car can have several causes. BBC News HD, BBC Four HD and CBeebies HD are broadcast using capacity on commercial multiplexes. Tim Johns, a producer on Radio 2, tweeted: “Oh dear - there's a current problem with BBC DAB reception in central London. ... the main problem is bandwidth. For reception type symptoms use the step by step guide to help troubleshoot problems with DAB radio or use the Problem Assistant. urbling noises and breakup on DAB are normally reception problems due to a weak signal, but they could also be linked to some sort of interference. more information, please visit our page on, This may be due to two reasons. is a recognised trade body which will be able to put you in touch with one of their members in your area. This may mean some viewers will lose some TV services, or need to repoint/change their aerial. If this does not work, a full re-scan might be needed. My Internet Radio is not There can be a number of reasons for this: connecting to my wireless network. Radio Bradford will also be available online at https://www.bbc.co.uk/radiobradford. Further information can be found on our mobile phone interference help guide. See how weather can affect Freeview reception. Is it happening every day? Use the list of symptoms below as a guide to help you identify a possible interference source: This effect happens in bursts of a few seconds at a time and is due to central heating thermostats. Windowsills and high shelves are a good position for the radio. If you have several appliances with electric motors you may need to turn them all off and try the above one at a time. Use our transmitter tool to see the status of your local transmitters and also to see whether you are in a good DAB reception area. Timing can be random, or there could be a pattern if the lights are on a timer. However, if you are using a frequency you have preset and there is no radio service on that frequency in your location, then the RDS may not work. Even in good areas an external aerial will guarantee optimum performance and will also ensure consistent listening quality. These signals can be both UK and foreign stations. If your problem is due to the weather, it should go away once the weather changes. If you still have a problem use the ‘autotune' function to re-tune. Coverage improved with new transmitters What is Sound Digital? The first is a fault with the local FM transmitter. If using an external or loft aerial, the problem could be due to corrosion, or the cable may be damaged or loose. All of the stations in one multiplex should be behaving the same way. It can be found next to Radio 4 on the list of stations. However, in both cases the signal will be weakened as it has to pass through various obstructions such as walls, roof tiles, foil backed insulation etc. For reception-type symptoms use our guide to troubleshoot problems with MW/LW reception or use the  Problem Assistant. See our guide on DAB radio in cars. A technician uses the audio and picture to sync them with what’s happening on screen. However, it is important to first rule out a reception problem and any electrical devices in your home before assuming the windfarm is to blame. This may mean an electrical item in your home, or nearby, is interfering with your MW/LW radio. There is nothing that can be done but to wait until the weather changes. For reception type symptoms use the step by step guide to help troubleshoot problems with DAB radio or use the  Problem Assistant. Following a decision by the Government, some channels used by Freeview, are being reallocated to allow for the future development of new mobile broadband services. For reception-type symptoms use our. This will help you to see if there are, or have been recently, transmitter faults in your local area. Make sure any cables between your radio equipment and aerial are connected securely. The radio picks up all non BBC stations including as well as BBC 3CR which is on a different MUX. To turn AD on or off, press AD on your remote. Broadcasters share the airwaves with a number of others who either have a licence from Ofcom to use certain frequencies or can use a limited number of unlicensed frequencies. The same is true for Radio 4 LW on DAB. Use our transmitter checker tool to see the status of your transmitter. It can also cause a crackling noise which is worse on MW and LW than FM. When Radio 5 Live Sports Extra is on air, you should find it right next to 5 Live on the list of stations on your digital radio. The problem could be due to a number of reasons, the station may have stopped broadcasting or have moved multiplexes rather than a radio fault. See our, We cannot recommend individual installers. Have a look at our Transmitter Checker to see what BBC services you can receive where you are. Past guests include Ann Coulter, Ben Stein and columnist Michael Barone. If the transmitter is on reduced power or undergoing any transmitter maintenance work, this can cause hissing or fading. If the problem persists when you turn the heating back on again; there could be a faulty thermostat, which may need to be repaired or replaced. However, as there are a limited number of frequencies to broadcast television services, we need to re-use them numerous times across the UK. The problem could be due to a number of reasons, the station may have stopped broadcasting or have moved multiplexes rather than a radio fault. Was back in the country in Livingston today and Forth 2 signal was poor on dab, sometimes even no signal when listening to the talk-in in the car on the pure highway but signal picked up as i headed towards Falkirk. AM reception can vary a great deal from day to night because of differences in the atmosphere. If all other stations on the same DAB multiplex are working ok and you have just lost one station, this is not due to interference. Since we cannot control the weather, we have no influence over abnormal propagation through the troposphere, and it is only practicable to plan a network where interference is suffered no more than 1% of the time. If you are in variable coverage you may experience occasional hissing or fading. The cause is an atmospheric effect known as Sporadic-E and can last from a few seconds up to an hour or more. See our guide on Buzzing and Clicking. This is because the power used is lower, and is forced to work outside of its normal operating parameters, resulting in electrical impulse interference. You should not retune your television when this happens. The aerial and cables need to be well maintained and you need a radio with the option to connect an external aerial. A faulty or uncompressed engine can cause a distinct buzzing 'whine' which varies with engine speed - motorcycles tend to be the worst. Firstly, you may have a poor aerial system, so we recommend you checking over your installation by reading our Good installation help guide. Your television can sometimes receive signals from more than one transmitter, which may be transmitting different regional news. The only solution is to wait for the weather to change, you should not re-tune during this time. Television signals can be affected by fine weather including high pressure (atmospherics) and the only solution is to wait for the weather to change, you should not retune during this time. If you are having continuous reception problems check your car aerial for damage. If you find a regular pattern and it is occurring to all stations and your television, there may be a source of interference nearby or within your own home. DAB aerials are different from FM or TV aerials, so you need a good quality DAB-specific aerial. . 5 Live sports extra is a secondary service of Radio 5 Live, and not always available on air. If you have an external or loft aerial check they are functioning correctly. No problems here. From Monday 7th December, BBC Radio Bradford will be available to listeners on 774kHz medium wave. FM Tune into 97.3 FM throughout London and the surrounding areas. Please be aware most local news is not currently broadcast in HD at this time so will not be available on HD channels. This often sounds like birds tweeting and happens if there is another frequency being transmitted near the one you are listening to. If you’ve suddenly lost access to digital radio stations there could be a problem with your local transmitter. If this does not work, a full re-scan might be needed. For more information on finding and storing these services, see our Help guide on DAB secondary services. It is important to find the cause of the interference as there are a number of filters available to you. For more information on finding and storing these services, see our, There is a possibility some LED Lights can cause interference to DAB and FM Radio Reception, particularly if LED lights are used to replace halogen lights, and retain the original transformer. Radio 5 Live Sports Extra has a dynamic schedule. To ensure you are receiving the correct regional news programmes from the transmitter your aerial is pointing towards, you will need to do a manual retune. How to re-tune your DAB digital radio to listen to talkSPORT and talkSPORT 2 The easiest way to get the live sport you want on DAB digital radio. Then enter your address details and the tool will find your local transmitters and check for problems in your area. Have a look at our, The BBC cannot recommend individual Installers. If you get hiss when listening to a stereo signal try switching to mono. Contact the Freeview Advice Line on 0808 100 0288, or for further details please see, This usually happens in warm fine weather, where atmospheric conditions cause television signals to travel much greater distances than they normally would. Use the list of symptoms below as a guide to help you identify a possible interference source. Reception is fine and in hilly areas it happily switches from DAB to FM without causing me a problem However, it does give me grief when I want to hear traffic reports – … If it is potentially interference, your landlord or management committee can contact the regulator, Ofcom, for help with solving the problem, using their contact web form. Some amplifiers are a mix of the above. The CAI (Confederation of Aerial Industries) is a recognised trade body which will be able to put you in touch with one of their members in your area. This is more likely to occur following a retune of your television. The BBC's local and national radio services are carried on local commercial DAB Multiplexes. That’s because they are so used to that trademark hiss and crackle of FM radio interference. They come in a variety of powers; in most cases a small reduction is all that is needed. The telescopic aerial fitted to stereo portables is a compromise and the radio will often only give really good results if connected to an external aerial. Contact the Freeview Advice Line on 0808 100 0288, or for further details please see Freeview TV Changes. If you know your location, you can use our transmitter checker to see whether there is a problem. External aerials are also available for DAB  and will significantly improve reception. UK Free TV shows the coverage area for a radio transmitter as a coloured overlay (orange for FM, other colours for DAB) on the grey map. To ensure you are receiving the correct regional news programmes from the transmitter your aerial is pointing towards, you will need to do a manual retune. Weather-related problems tend to happen mainly in the summer, when high pressure can cause a radio signal to travel further than it would normally. It may take a little trial and error to find the most suitable one for your installation, and it is worth taking the advice of a local aerial contractor to select the correct one for the installation. These are normally caused by light switches or mains wiring. If it is potentially interference, your landlord or management committee can contact the regulator, Ofcom, for help with solving the problem, Following a decision by the Government, some channels used by Freeview, are being reallocated to allow for the future development of new mobile broadband services. For more information on interference, please see our, Your radio must be in a good DAB coverage area to receive BBC services. Check your radio manual for specific instructions on doing a full re-scan. For more information on how to retune manually see our, If you are still having problems, it is possible an unwanted signal is the cause. Weather impacts are rare for DAB but certain weather conditions allow the DAB signals to travel further than normal. We use the RDS to ‘tell’ your radio if there is a better or stronger frequency for the radio service you are listening to, as you travel around. eceiving television through a communal aerial. In either case, you will need to ask your landlord or management committee to solve the problem. Delete the presets and re-tune to the services in your area. To see whether there are any faults with the local transmitters use the BBC’s Transmitter Checker tool. If you have a portable radio you will be able to pick up more of the receivable signal if your telescopic aerial is fully extended. We cannot recommend individual installers. This may mean an electrical item in your home, or nearby, is interfering with your MW/LW radio. If you have identified it is, you should contact your local council. The regulator, Ofcom, deals with Pirate Radio and you can report it. If LBC is not appearing on your Digital Radio, press the … If your car radio is showing no signal or no service for a station you usually receive, this could be down to one of the following things: If you know your location, you can use our transmitter checker to see whether there is a problem. See our guide on Hissing and Fading. A faulty or uncompressed engine can cause a distinct buzzing 'whine' which varies with engine speed - motorcycles tend to be the worst. Depending on the device that is at fault, it may be a process of elimination to find the source. Just had the Yaris in at the dealers today to try and sort this DAB radio list problem I've been having. To prevent interference it may be necessary to fit a 4G filter. When the BBC has additional sports content, it can be found next to Radio 5 live on DAB radio. To listen to DAB in your car you will need to ensure your aerial is able to receive a DAB signal. To see what is available when, the BBC keeps a schedule on the sport website. This may be from a socket on the wall or a direct cable through the wall. Contact the council if you spot any. This is because the transformer would have been designed to operate at the higher power and not the lower power the LED lights use. is a recognised trade body which can put you in touch with one of its members in your area. You can use a portable radio to help identify interference to your radio service. Two examples of possible sources of interference in properties with a shared aerial are: You can find other common sources of interference in our individual help guides. Check whether any of these is being used when you experience the problem. The first is a fault with the local FM transmitter. To ensure you are receiving the correct regional news programmes from the transmitter your aerial is pointing towards, you will need to do a manual retune. This is because the transformer would have been designed to operate at higher power and not the lower power used by LED lights. We also have guides on FM radio interference and AM radio interference for help in identifying a source of interference. The effect that causes radio signals to travel further than normal is known as tropospheric ducting. Make sure any cables between your radio equipment and aerial are connected securely. Try to move your radio away from the street or use an external aerial. This is impractical and would be very expensive. Please see our help guide on a manual retune. FM radio signals can be affected by fine weather including high pressure and the only solution is to wait for the weather to change, you should not re-tune during this time. Keeping a note of when each lamp comes on and goes off will help to identify whether this is the cause of your interference. However the. Some hi-fi’s have external AM aerials that tend to look like many wires wound around a plastic loop. It is effectively the opposite of an amplifier, though the two work by different methods. If you suspect the problem is with your radio, check out these tips for improving your DAB signal . Switching lights on and off can help to identify the source. Listeners to 774kHz medium wave will need to re-tune to continue hearing the full BBC Radio Leeds schedule: To find the best FM frequency for your area, try our problem assistant. It is worth checking if your neighbours are affected as you will all be using the same television aerial. This is similar to Radio 4 LW on DAB, which can be found next to Radio 4 on the list of stations. However, if the original light used a transformer, rather than directly running off the mains, it is possible the transformer is causing the interference. If neighbours are having the same problem it may be that the aerial itself is at fault, or there may be an interfering signal. Please be aware most local news is not currently broadcast in HD at this time so will not be available on HD channels. Portable DAB radios will usually have a telescopic one, but if you are retro-fitting a DAB radio into a car, you may need to add a DAB aerial. It is important to check the cables and the aerial for damage and that they are operating correctly. About 9.45am today my DAB radio in my office lost Radio 2 and just keeps scrolling "Service not available". This can commonly be caused by high pressure when, during fine weather, radio signals can travel much further than normal. This difference has the potential to cause electrical interference. Try moving the radio around to see if you can find a better position where you get good reception of all the stations you want to listen to. This may mean an electrical item in your home or nearby, is interfering with the reception of your FM radio and is causing the buzzing, clicking or pops you can hear. This is normally the BBC Radio Leeds medium wave frequency. We would suggest talking with a qualified mechanic if you experience interference from any item within your car. At these times, there is nothing that can be done but to wait until the weather condition changes. The speaker might start working again. The way to turn traffic announcements on and off on varies between radios. DAB radio outage in some parts of the UK Twitter is full of reports that DAB radio is failing this morning, with Digital Radio UK confirming there is a problem with DAB reception in some areas. This is causing the buzzing, clicking or pops sounds you can hear. A qualified aerial installer with local knowledge will be able to advise further. See our, Radio signals can be affected by fine weather including high pressure. Try to avoid putting it next to a radiator or any electronic equipment, for example, a computer, microwave, boiler or mobile phone. Some sets do this automatically. This normally means that the signal you are receiving is not strong enough. It has also been known for the engine management system (EMS) to cause problems. On Freeview the BBC does not have enough of its own capacity to carry all its HD services. Try unplugging the items to see if one of them is causing any interference. There is nothing that can be done and the problem will go away when the weather changes. However the CAI (Confederation of Aerial Industries) is a recognised trade body which will be able to put you in touch with one of their members in your area. However, the first check is to ensure the radio is properly earthed. Please use our Transmitter tool to see if you are in coverage. Nations and Local radio services are carried on a mix of commercial multiplexes. Engine affecting your own car radio - A distinct buzzing ‘whine’ which rises and falls with engine speed. Identify your appliances that have an electric motor and try moving your radio away from the appliance to see whether the sound improves. . The DAB standard was initiated as a European research project in the 1980s. For example all the cables between your television equipment and aerial are connected securely and none is damaged. The first step in is to determine whether it's a reception or interference problem. For more information see our guide on, If you normally can receive a service, but you are now finding it is fading, or you can hear hissing, this could be down to one of three things. At that point you will need to tune your radio until you find a signal. The first step in troubleshooting your problem is to rule out common problems and determine whether it's a reception or interference problem. For reception type symptoms use the step by step guide to help troubleshoot problems with FM radio or use the  Problem Assistant. This needs to be rotated to find the best signal. Use our. For more information on interference, please see our RTIS site. See our. This is because the transformer would have been designed to operate at higher power and not the lower power used by LED lights. You may need to check that all parts of your receiving system are fully earthed. If you are using a portable radio with a telescopic aerial make sure it is fully extended, you may also need to tilt or swivel the aerial to get the best reception. DAB radio in the UK is badly broken and needs fixing. This can also happen with the television relays in our transmitter network which receive their signal from another transmitter. If your problem is caused by interference, your landlord or property manager can contact the regulator, Ofcom, for help using the Ofcom contact web form. There is nothing anyone can do about this and the only answer is to wait for the weather to change. For example, if water were to get into a masthead type, they can start to boost the result of the fault. These split the TV signal from a single aerial and allow the signal to be sent to several different televisions in the building. If you have a problem first check whether it is with your own equipment or the local transmitter. If not, take the radio outside and see if it is worse as there may be a faulty piece of electrical equipment nearby, e.g. Using our Transmitter Checker, check your transmitter is not undergoing any work. There could be a fault with the suppressor on the lift motor. DAB reception problems can be caused by many things. This often sounds like birds tweeting and happens if there is another frequency being transmitted near the one you are listening to. If the thermostat is operating correctly you should just hear a click when the radio is near the thermostat. The BBC network stations, e.g. If one of these stations can be received with a good signal but soon goes ‘off air’ there could be a problem with the radio. Try changing the frequency band to AM and see whether the problem is still there and is it worse? To rule this out see our guide on cables and water damage. If your radio reception is poor then you could consider an external aerial for best reception quality. Check whether there are any known works or warnings that might be causing the problem. The CAI (Confederation of Aerial Industries) is a recognised trade body which will can put you in touch with one of their members in your area. It is important to check your installation is working properly and that your radio is in the best possible position. Please see our help guide on a manual retune. This could be unwanted signals and result in picture loss on your own television and, maybe, those living nearby. Electric motor - A distinct rough crackly 'whine'. By using our Transmitter Checker, you can check which DAB radio services are available at your location. If your halogen kitchen lights have been replaced for LED ones, these can potentially cause interference to DAB. This can happen when your radio receives more than one signal. For more information see our guide on. However, if the original light used a transformer rather than directly running off the mains, it is possible the transformer is causing the interference. We have a basic installation guide to help you with this. If neighbours have the same problem, it may be with the communal aerial, or possible interference. Many people are now using low power LED lights instead of the more traditional varieties. : Arfon: DAB: Off the air due to essential engineering from 18 Dec 10:47 until 18 Dec 11:39. Use our Transmitter checker tool to see if you are in an area of good reception and for further advice. If that’s not possible, switch to mono as it will usually sound better. The government set a target of switching off FM radio services after a set of criteria on digital radio listening had been met. As a rule of thumb burbling noises and breakup on DAB are normally reception problems due to a weak signal, but they could also be linked to some sort of interference. For further information see our, Water can get into external cables and can cause reception problems. If you have a lot of appliances with electric motors you may need to turn them all off and try the above one at a time. The. It can be readily identified because it only occurs when an appliance is used. To establish whether this is the problem, check whether it happens when the heating comes on. Use our Transmitter Checker to find the best frequencies for your location. News Feed. To find out if a particular switch is causing the problem, try turning the lights off one at a time. The result is a higher level of interference and a deterioration in both the sound and coverage. Distorted sound can also occur if your radio is off-tune. Turn the radio onto FM and walk around with the radio and see whether the reception gets worse near certain electrical items in the home. For more information see our interference caused by lighting. Try to move your radio away from the street or use an external aerial. A good amplifier should have a filter built in that only allows the signal you want to be boosted and not any unwanted signals. Water can get into external cables and can cause reception problems. In addition, breakthrough can be experienced on other equipment such as cordless phones, baby monitors, hi-fi equipment, computer speakers and even hearing aids. Try switching your radio on and off. Broken aerials may affect reception. For example, some masthead amplifiers are also distribution amplifiers. Being able to receive more than one signal using the same frequency can cause problems such as pixelation. If you have re-tuned your television, we would recommend doing a manual retune to the transmitter your aerial is pointing towards. . The transmitter tool can only show faults with BBC services. If this distant radio signal is on the same frequency as the one you are listening to it can cause a reception problem. Try moving the radio to another position, such as near a window, higher up, or another room. Keeping a note of when each lamp comes on and goes off will help to identify whether this is the cause of your interference. If you have a relatively new car, the radio may have been tuned to DAB stations in a different location. See our guide on, Make sure you are tuned to the best frequency for your area, as you can often pick up more than one signal. This means your radio is able to receive more radio channels either using the same frequency as the service you are listening to or adjacent to that frequency. If you rule out basic reception problems and believe there is a nearby source of interference you can contact us either by phone or via the form at the end of the Problem Assistant tool. If the problem continues you may need to repair or replace the appliance. Fortunately my DAB radio has Wi-Fi so can still get it on that. Most electrical items produce a distinctive sound. It is a process of elimination so it is important that you switch off everything in your home first to see whether the problem goes away. Attenuators can be used to decrease the incoming signal if it is too strong without distorting it. Our information on h, If you are still having problems, it is possible an unwanted signal is the cause. Even if you are predicted to have good reception, you may have problems receiving services using indoor or loft aerials. We have a, FM radio signals can be affected by fine weather including high pressure and the only solution is to wait for the weather to change, you should, In some urban areas Pirate Radio can be a problem. This is likely to happen if you live close to a transmitter. Please see our Freeview Installation guide for further details. If possible, check the external cable for any signs of damage, such as cracking and tears. From time to time radios should be re-tuned in order to discover new stations. As trees sway in windy weather the screening effect varies, leading to fluctuations in the quality of reception. Radio reception can drop out when on the move due to changes in topography. Distortion - fuzzy, gritty, scratchy sound. By using our Transmitter Checker, you can check what MW/LW radio services are available at your location. Enter your full postcode for details of which DAB digital radio stations you're likely to receive. Check cables and leads within your property to ensure the problem is not a simple installation fault. Many Digital radios have a signal strength display which enables you to position the Radio for the best reception (usually a number of blocks) as a guide of reception quality. Further information can be found on our help guide on receiving television through a communal aerial. When certain weather conditions occur, they allow the signals carrying television services to travel further than expected. Many people are now using low power LED lights instead of the more traditional varieties. This is causing the buzzing, clicking or pops sounds you can hear. This normally happens in the summer months, due to high pressure weather conditions in the atmosphere, allowing radio signals to travel further. The problem is that we've just bought my grandparents a DAB/FM radio for christmas. If you find water damage then it is likely that the cable will need replacing by a qualified aerial installer. The BBC cannot recommend individual Installers. An electric motor is used in many appliances such as microwaves, electric lawnmowers, washing machines, drills, hairdryers, etc. Virginia Ford: Hi Virginia,i have also lost all DAB sussex stations they have messed up the frequencies on these DAB. The problem could be due to a number of reasons, the station may have stopped broadcasting or have moved multiplexes rather than a radio fault. The regulator, Ofcom, deals with Pirate Radio and you can report it using the Pirate Radio form on the Ofcom website. If all other stations on the same DAB multiplex are working ok and you have just lost one station, this is not due to interference. Audio Description is a live verbal commentary, providing information which describes the key visual information contained on the screen, which a blind or partially sighted viewer may otherwise miss. If you rule out basic reception problems and believe there is a nearby source of interference, you can contact us either by phone or, We cannot investigate everything so it’s best to, Once a reception problem has been ruled out, you will need to start eliminating possible electrical interference. And it's an issue that came up once again today because Norway … If you can’t locate the problem you may wish to speak to neighbours to ask them to do the same as the problem could be located in their home. This is known as a single frequency network (SFN). They may be supplied by your Internet Service Provider (ISP) as part of a package. If there is a problem with one of the transmitters you can receive, you may start to hear burbling noises or break up as there may now not be enough signals for good reception. Each DAB multiplex is broadcast using a specific frequency and the transmitters used by that specific DAB multiplex all use the same frequency. Your radio must be in a good DAB coverage area to receive BBC services. However the CAI (Confederation of Aerial Industries) is a recognised trade body which will be able to put you in touch with one of their members in your area. When the BBC has additional sports content, it can be found next to Radio 5 live on DAB radio. For more information on how weather can affect your Radio services, please see our guide. If you can receive a service from more than one transmitter, then you get the benefit that your radio combines the signals from all the transmitters it can receive. : Broughton Moor: DAB: Low power due to a fault from 19 Dec 04:45 until 19 Dec 07:45. A faulty motor can cause electrical interference. For more information see our what do filters do help guide. The first thing to do is to swap any interconnecting leads. This transmitter has no current reported problems The BBC and Digital UK report there are no faults or engineering work on the Darvel (East Ayrshire, Scotland) transmitter. Try to move your radio away from the street or use an external aerial. Most FM car radios have a Radio Data System (RDS) built in. If it is from a wall socket check both the connector on the cable and on the wall socket for any signs of water or green build-up. An indoor aerial may be good enough, but for the best reception use an outdoor one. Typical causes of interference to a communal aerial are faulty heating thermostats or a poorly suppressed lift motor. This is because the power used is lower, and is forced to work outside of its normal operating parameters, resulting in electrical impulse interference. As a result this can. 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