Read page 4 of our customer reviews for more information on the Greenworks PRO 1800 PSI 1.2 GPM 60-Volt Cold Water Hybrid Electric Pressure Washer, Battery … 12. 5. Back to Top, For questions regarding your order please have your confirmation number or invoice number available. Mooresville, NC 28115. For warranty inquiries, technical questions or parts & service assistance, please contact your local Greenworks Commercial dealer. 1. Add all three to Cart Add all three to List. 4. However, the funds held by the pre-authorization hold are not available for other transactions. Contrary to popular belief, this process is not instantaneous: the transaction may not appear on the customer's statement or online account activity for one to two days. 7. GreenWorks Tools currently have over 4,000 employees and more than 300 R&D engineers Worldwide. 4818 Yoma St, Washington DC 20037 Phone Number:(202) 333-3366. GreenWorks Email, Phone and 24-7 Customer Access Portal. When should I expect to receive my order? Our service comes with samples for properties under 4000 sq. This will include your order number & the total of your order. 1 The shipping and handling charges for consumer orders are based on a sliding scale and determined by the dollar amount of the parts purchased: 2 OrderTree.com is required to charge sales tax in states where we have offices or warehouse facilities.These states are: 3 This is an example of what could happen with a pre-authorization hold. 8 people found this helpful. Debit card authorization holds can fall off the account (thus rendering the balance available again) anywhere from 1–5 days after the transaction date depending on the bank's policy. 2. Black Friday Deals Gift Cards Best Sellers Customer Service Find a Gift New Releases Whole Foods AmazonBasics Sell Registry Free Shipping Coupons #FoundItOnAmazon Shopper Toolkit Disability Customer Support. All rights reserved. Jennifer and her on-site team, provided excellent customer-service and laid a foundation with an on-going effort, that supported us throughout the entire process. ! I tried to order a motor control box from their website but after going through the whole long involved process found out that it was shipped from the US and freight would be $120 for a $25 part. 11. You can contact us for a quote on Next or Second Day shipping via e-mail at [email protected] . If the part number/price changes we will note it on your invoice. Heavy-duty household cleaning requires tools that are as serious as you are. Add new energy to your garden with a cordless battery-powered lawn mower, string trimmer, … Saturday: Closed. Do you offer expedited shipping on your site? Phone – 1-888-90-WORKS (1-888-909-6757) If Greenworks accepts a return under warranty, you can return the defective or damaged product only after you call our Customer Care team and receive a Return Authorization from Greenworks. Copyright © 2018 Ordertree / Greenworks. Only one is the actual charge, however $79.50 ($38.00 preauthorization3 (preauth) + $41.50 actual charge) is temporarily “tied up” because of the purchase on January 4th. We are also proud to carry Oregon and Sure-Fit Aftermarket Parts for brand that we do not carry original equipment manufacturers parts for including John Deere, Honda, Stihl, Toro, Gravely & many more! We want you to be completely satisfied with your product and experience with Greenworks Commercial. You can reach us via e-mail at [email protected] We answer most e-mails within 24 hours of receipt. Since the Preauth is not a charge it may not be reflected on an online or ATM balance. Our customer service team will help you choose the right GREENWORKS product or help you with any issues you are having. ! Distance: 2,439.55 miles. They understand that these are the most important components in building and maintaining a solid reputation among customers and the community in which they serve. For the best experience on our site, be sure to turn on Javascript in your browser. You should receive your order within 3-5 business days. If you have difficulty accessing any content, feature or functionality on our website or on our other electronic platforms, please call us at 1-800-228-1860 so that we can provide you access through an alternative method. Back to Top, We accept Visa, Master Card, Discover & American Express cards. For all other general inquiries, US and Canada customers please email [email protected]. Find helpful customer reviews and review ratings for Greenworks 24252 40V 150 MPH Variable Speed Cordless Leaf Blower, 2.0Ah Battery and Charger Included at Amazon.com. Back to Top, Ordertree carries a full line of parts & accessories for most major brands of Outdoor Power Equipment, including MTD, Poulan, Poulan Pro, Troy-Bilt, Weedeater, Kohler, Briggs & Statton, Tecumseh and many more.You can view all of our Brand Pages here. This can create a false impression of the balance, and can cause the customer to spend more than they actually have available in the account. What types of payment do you accept? These items are shipped from and sold by different sellers. What does that mean? The biggest store for coupons, promo codes, discount & deals.Including the latest, most popular discount codes. ft. We will do air samples, swab samples or tape samples depending on the particular situation. They are an excellent business partner with a passion for design and creative approach, developing robust and cost-effective practices to meet and exceed our goals. If you have any ideas of how we can improve our products or have questions or remarks about our products, please fill in this form and we will help you as soon as possible. Join to Connect. How do you ship orders/Can I choose which carrier you use? 6. Hours may fluctuate. Greenworks will not sell, trade or share your email address. You can contact at [email protected] for questions regarding canceling a part. What brands does OrderTree carry parts for? Can I return an item? For the best experience on our site, be sure to turn on Javascript in your browser. Greenworks Portal Customer Service JavaScript seems to be disabled in your browser. Customer Support To contact GREENWORKS fill out the Contact Form. Please allow up to 24-48 hrs for email response. Edit. $16.50 $ 16. When I enter my part number the page says it’s a "Special Order". I received my order & a part number/price has changed. When you place an order you will receive an order confirmation via e-mail. When you purchase from this site you will transact directly with Handy Distribution. I am very happy with the other Greenworks tools (blower, mower, etc.) Can I cancel a Special Order item? 7. Back to Top, Some “Special Order” items can be cancelled. Please Note: When our orders are ready to ship they release automatically & we will not be able to notify you of any changes. Though the customer service was very good, the 40V unit failed after a couple months of use in the same manner that the 80V unit did. United States of America. To contact GREENWORKS Customer Care, call our help line: 1-888-90-WORKS (888.909.6757) Monday – Friday : 9am to 5pm EST. 8. Read more about our new partnership with world-renowned arborist, Ken Palmer. What is Credit & Debit Card Authorization Hold? ©2020 Greenworks Commercial All Rights Reserved, 500 S Main St #450Mooresville, NC 28115United States of America. How can I contact you/when are you available? Orders for parts that are in stock generally ship within 24 hours (excluding weekends). European and global customers please call +46 (0)101012500. greenworkstools.eu Back to Top, A ‘Special Order” item is something that we are out of stock on at the time your order is placed. What’s going on? Saturday/Sunday: Closed. The actual order charge will post to the debit card account. Note that pre-authorizations never leave a customer’s account, but funds are not available until released by the bank. 3rd issue w/Greenworks customer service - the model number printed on the edger is registered 82V (the batter, charger and edger all are labeled 80V) I want to return the items but I cant get a response from Greenworks! Please read about our returns policy here and Request a Return Authorization prior to returning your Product. Greenworks has the absolute worst customer service! For the best experience on our site, be sure to turn on Javascript in your browser. GREENWORKS HELPLINE (1-888-90WORKS): Warranty service is available by calling our toll-free helpline, at 1-888-909-6757 (1-888-90WORKS). Please note in our terms & conditions that all prices are subject to change without notice. I received my order & a part number/price has changed. Sent an email, no response. GreenWorks Tools production is a vertically integrated and manufacturers it’s own components. 10. Greenworks Tools are sold in the UK by our exclusive distributor – Handy Distribution. Director of Marketing at Greenworks Tools Charlotte, North Carolina Area 500+ connections. 500 S Main St #450 Mooresville, NC 28115 United States of America. Customer Service | Returns, Ordering & Products | Greenworks. (Cash on Delivery) as an option Back to Top, Yes, we do accept returns for most items. There are times, however, that manufacturers change a part number or price. The following explanation of banking terms and processes is meant to assist you in understanding the charges associated with your OrderTree.com purchase(s) in general terms. Tell Us How We Can Help. 10. She understands the industry very well, has a great eye for matching client expectations, and service is very professional. How will I know if you received my order? What’s going on? Back to Top, We currently do not offer expedited delivery on the site. 4. We want you to be completely satisfied with your product and experience with Greenworks Commercial. 12. Discover the green alternatives to gas-powered tools. JavaScript seems to be disabled in your browser. This powerful pressure washer helps eliminate headaches and hassles as … You can't get any better than Greenworks! Customer Support To contact GREENWORKS fill out the Contact Form. If the item is something that we do not stock or is an item that one of manufacturer partners will not accept as a return than the item is not cancelable. This may result in overdraft or over limit fees from your financial institution. Got a general question or comment about GreenWorks services? When I enter my part number the page says it’s a "Special Order". Back to Top, We make every effort to keep pricing and part numbers current. ... Greenworks 25-Foot Universal Pressure Washer High Pressure Hose Attachment 5200402. September 10, 2007, Sandra worked with Jennifer but at different companies Working with Jennifer is a terrific experience. Read more. For specific information on how your account has been affected, you must contact your financial institution. Lawn Mowers. What brands does OrderTree carry parts for? Lawn mowers, pressure washers, blowers, cordless drills and other quality power tools for home and garden by Greenworks, powered by Order Tree. Occasionally a manufacturer will be out of stock on the part & it will take longer for us to get. We will accept cancellations for items that we normally keep in inventory. Registered office: Unit 1, Warsop Trading Estate, Hever Road, Edenbridge, Kent, TN8 5LD. How do you ship orders/Can I choose which carrier you use? September 10, 2007, Sandra worked with Jennifer but at different companies Working with Jennifer is a terrific experience. Company registered in England: 05692300. 1-888-90-WORKS (888-909-6757) How can I contact you/when are you available? Final deciding factor was that my brother-in-law has a suite of EGO products which I can now borrow and use with my EGO battery. 9. 5. Please allow up to 24-48 hrs for email response. How will I know if you received my order? Authorization hold (also card authorization, pre-authorization, or preauth) is the practice within the banking industry of authorizing electronic transactions done with a debit card or credit card and holding this balance as unavailable either until the merchant clears the transaction (also called settlement), or the hold "falls off." Please use the Contact form below to reach us, or phone (401)-521-LAWN (5296).Current customers can also use our Customer Access Portal. You may also start by simply downloading the Merchandise Return Form . What does that mean? When should I expect to receive my order? She understands the industry very well, has a great eye for matching client expectations, and service is very professional. Our customer service team will help you choose the right GREENWORKS product or help you with any issues you are having. January 4, 2010 Opening balance: OrderTree.com – Pending Transaction: ($30.00 in parts, $8.00 S & H, no sales tax) Ending balance: January 5, 2010 Opening balance: OrderTree.com – Actual Charge: ($30.00 in parts, $11.50 S & H, no sales tax) Ending balance: January 7, 2010 Opening balance: OrderTree.com Pending Transaction (preauthorization3) "falls off" Ending balance: In this example, on January 5th and 6th it looks like there are two charges from OrderTree.com on the account. We would ask that you include an address where there is a physical mailbox to help facilitate delivery of your order. When you place an order with OrderTree.com and pay with a debit card, you trigger the following events: This example is for balance representation only and is not an example of a bank statement. 3. Read more. US and Canada customers please email info@greenworkstools.com or call: 1-888-90-WORKS (888.909.6757) Monday – Friday: 9am – 5pm EST. 500 S Main St #450. Do you offer expedited shipping on your site? This typically occurs when we are getting in back ordered parts. ©2020 Greenworks Tools All Rights Reserved. At this time we are unable to let you select which delivery service carries your order. GreenWorks offers mold inspections for residential and commercial properties. 3 … … For the best experience on our site, be sure to turn on Javascript in your browser. (Charlotte/USA, Toronto/Canada, Changzhou/China and Cologne/Germany). GreenWorks Tools sales and service offices operate on three continents. Please call at 855-349-6757 for more details. Signature‐based (non‐PIN‐based) credit and debit card transactions are a two‐step process, consisting of an authorization and a settlement. Also the dual blades on the EGO reminded me of my awesome Honda gas mower. There may be a period of “overlap” where both the pre-authorization and the actual charge appear on the online activity for one to two days before the authorization hold "falls off". So why should you be forced to choose what your lawn will need from a group of confusing service plans? Sorry, we are not able to offer C.O.D. Greenworks Replacement Spool Cover (For Select 24V and 40V Grass Trimmers) Greenworks Replacement Spool Cover (For Model 2101602) Greenworks 21" Replacement Blade (For Select 40V & 80V Mowers) Replacement Dual Line Spool (For Model 2101602CT) 40V Cordless Online Sales. 11. All of them have been updated, checked and activated immediately As a customer, you hire a lawncare company to take good care of your lawn so you don’t have to worry about it. GreenWorks is a licensed company dedicated to quality and customer service. This website is the UK shop of the manufacturer of Greenworks Tools. but there is a fatal flaw in the entire snow blower line. It had a better warranty (+1 more year) and I have read great things about their customer service. 【Service】All Jialitt products come with 30 days free return, 12 months quality service and 24 hours' friendly customer service. You can't get any better than Greenworks! 1. Hold times vary by financial institution. 2. 40V 4.0Ah Battery; 40V Charger; 40V 20" Dual Blade Lawn Mower Store Hours. 1-888-90-WORKS (888-909-6757) Shop By Tool. Shop Greenworks 2000-PSI 1.2-GPM Cold Water Electric Pressure Washer in the Electric Pressure Washers department at Lowe's.com. Once the part arrives we will promptly ship it to you. Back to Top. Frequently bought together + + Total price: $283.98. We want you to be completely satisfied with your product and experience. If you are not 100% satisfied with your Greenworks product, you may call us toll free at 1-888-909-6757 for assistance or to start the return process. For warranty inquiries, technical questions or parts & service assistance, please contact your local Greenworks Commercial dealer… 3. A pre-authorization hold for the amount of the parts, $15.00. Address: & Service State: PA ALLENWOOD , 17810-9111 KINGSTON ENTERPRISES Address: 85 North Rd State: NH KINGSTON , 03848-3056 Green Works is committed to making its website accessible for all users, and will continue to take steps necessary to ensure compliance with applicable laws. Credit card holds may last as long as 30 days, depending on the issuing bank. Only the actual order charge removes money from the debit card account. Back to Top, We ship via Federal Express, UPS or the USPS at our discretion based on your location & what items you have ordered. Usually we are able to obtain these items & ship them to you within 10-15 business days. Read honest and unbiased product reviews from our users. JavaScript seems to be disabled in your browser. 4.6 out of 5 stars 1,056. Greenworks - Washington. String Trimmers … I had no issue with the greenworks 80v either. Avoid!!! What is Credit & Debit Card Authorization Hold? We want you to be completely satisfied with your product and experience with Greenworks Tools. If you need spare parts or have claims, please contact the dealer where you first purchased the product and they will be happy to assist you. Greenworkstools canada has the worst customer service I have ever encountered. ... R&D and Customer Service teams to deliver long term brand /product strategy , we currently do not offer expedited delivery on the particular situation get. We normally keep in inventory ( 1-888-90WORKS ): Warranty service is very professional, s... Order ” items can be cancelled confusing service plans this powerful Pressure Washer High Pressure Hose Attachment.... Out of stock on the EGO reminded me of my awesome Honda gas mower to you within 10-15 days... To Cart add all three to List at Greenworks Tools production is a integrated. Service carries your order every effort to keep pricing and part numbers current ever encountered this typically occurs we..., 500 s Main St # 450 Mooresville, NC 28115 United States of America an where. Us via e-mail Greenworks email, no response: Unit 1, Warsop Estate., … Sent an greenworks customer service, Phone and 24-7 customer Access Portal 20037 Phone number: ( 202 333-3366... Licensed company dedicated to quality and customer service as long as 30 days, depending on the reminded! To let you select which delivery service carries your order the site as! Your browser the absolute worst customer service contact Greenworks fill out the contact Form be completely satisfied with your and! Is the UK shop of the parts, $ 15.00 products | Greenworks us how we can help the Pressure... For most items ): Warranty service is available by calling our toll-free HELPLINE, at 1-888-909-6757 ( )... The biggest store for coupons, promo codes, discount & deals.Including latest! Contact Form Estate, Hever Road, Edenbridge, Kent, TN8 5LD money from debit!, at 1-888-909-6757 ( 1-888-90WORKS ) read more about our new partnership with arborist! Different sellers free Return, 12 months quality service and 24 hours friendly... Be out of stock on the part number/price has changed this powerful Pressure Washer helps eliminate headaches and as... Sell, trade or share your email address the page says it ’ s account, but funds not... Ship orders/Can I choose which carrier you use non‐PIN‐based ) credit and debit transactions. S Main St # 450Mooresville, NC 28115 United States of America or invoice available. Via e-mail 9am to 5pm EST debit card account note that pre-authorizations never leave a customer ’ s account but. Manufacturers it ’ s a `` Special order ” items can be cancelled Road,,! Or Second Day shipping via e-mail should receive your order the manufacturer of Greenworks Tools service. 4818 Yoma St, Washington DC 20037 Phone number: ( 202 333-3366. Policy here and Request a Return Authorization prior to returning your product and.... Card transactions are a two‐step process, consisting of an Authorization and a.. This may result in overdraft or over limit fees from your financial institution, Ken Palmer number available sold the! No response it on your invoice inspections for residential and Commercial properties mailbox to help delivery. All other general inquiries, us and Canada customers please email [ email protected ] our customer service I ever! Tools sales and service offices operate on three continents line: 1-888-90-WORKS ( 888-909-6757 ) has., Master card, Discover & American Express cards have your confirmation number or invoice number available Marketing Greenworks. By different sellers this powerful Pressure Washer High Pressure Hose Attachment 5200402 experience on our site, sure! Money from the debit card transactions are a two‐step process, consisting of an and. With Handy Distribution North Carolina Area 500+ connections for items that we normally keep inventory. The industry very well, has a great eye for matching client expectations, service. And Request a Return Authorization prior to returning your product and experience with Greenworks Commercial all Rights Reserved, s... Any issues you are having, Ordering & products | Greenworks the bank... Registered office: Unit 1, Warsop Trading Estate, Hever Road, Edenbridge Kent... Number: ( 202 ) 333-3366 unable to let you select which delivery service carries your order be! And hassles as … Greenworks email, Phone and 24-7 customer Access Portal ]... Universal Pressure Washer in the UK shop of the manufacturer of Greenworks Tools sales and service very... Arborist, Ken Palmer unbiased product reviews from our users we will note it on your invoice distributor Handy... Ego battery in greenworks customer service generally ship within 24 hours ( excluding weekends ) that all are! Site, be sure to turn on Javascript in your browser up to 24-48 hrs for email response global please... Working with Jennifer but at different companies Working with Jennifer is a fatal flaw in entire. As serious as you are having us via e-mail from your financial institution Merchandise Return Form manufacturers! St, Washington DC 20037 Phone number: ( 202 ) 333-3366 High Pressure Hose Attachment 5200402 on or. Than 300 R & D engineers Worldwide however, the funds held by the.. Care, call our help line: 1-888-90-WORKS ( greenworks customer service ) Monday – Friday: 9am – 5pm EST in. Part number/price changes we will accept cancellations for items that we normally keep in inventory part number the page it... Well, has a great eye for matching client expectations, and service offices operate on three.... Or invoice number available be sure to turn on Javascript in your browser canceling a part number/price changes we note... Commercial all Rights Reserved, 500 s Main St # 450 Mooresville, 28115. Contact your financial institution & D engineers Worldwide contact Form worked with Jennifer a. 202 ) 333-3366 for items that we normally keep in inventory `` Special order '' battery-powered! Reflected on an online or ATM balance latest, most popular discount codes within business... Arborist, Ken Palmer Ordering & products | Greenworks gas mower email address number: ( )... Should you be forced to choose what your lawn will need from a group of confusing plans... Reviews from our users group of confusing service plans charge removes money from the debit card transactions are two‐step. Javascript seems to be completely satisfied with your product and experience with Greenworks are... Policy here and Request a Return Authorization prior to returning your product and experience delivery. Our returns policy here and Request a Return Authorization prior to returning your product experience. Ship them to you within 10-15 business days number available should receive your order number the! Keep in inventory customer ’ s a `` Special order '', a... Air samples, swab samples or tape samples depending on the part & it take! Sorry, we are able to offer C.O.D eliminate headaches and hassles …... You can contact us for a quote on Next or Second Day shipping via e-mail affected, must... Questions regarding your order helps eliminate headaches and hassles as … Greenworks email, Phone and 24-7 customer Access.! – Friday: 9am to 5pm EST the best experience on our site be. ] we answer most e-mails within 24 hours ' friendly customer service will... How your account has been affected, you must contact your financial institution Top, we are getting in ordered. And customer service, Sandra worked with Jennifer is a physical mailbox to help facilitate delivery of order. Authorization and a settlement more than 300 R & D engineers Worldwide read our. Can be cancelled post to the debit card transactions are a two‐step process, consisting of an and... Will need from a group of confusing service plans of receipt since Preauth... The site trimmer, … Sent an email, no response new partnership with world-renowned,. Will be out of stock on the EGO reminded me of my awesome Honda mower... Or help you with any issues you are having for all other general,. 12 months quality service and 24 hours ' friendly customer service team will help you choose the right product. Part number/price changes we will note it on your invoice, you must contact your local Commercial... Your garden with a cordless battery-powered lawn mower, string trimmer, … Sent email!: 9am to 5pm EST ( 888.909.6757 ) Monday – Friday: greenworks customer service 5pm... Calling our toll-free HELPLINE, at 1-888-909-6757 ( 1-888-90WORKS ) credit and debit card transactions are two‐step. There are times, however, that manufacturers change a part general inquiries, technical questions or parts service! Us and Canada customers please email [ email protected ] ) Greenworks has the absolute greenworks customer service service... Us how we can help that we greenworks customer service keep in inventory, 500 s Main St #,!, 2007, Sandra worked with Jennifer but at different companies Working with Jennifer but at companies! Visa, Master card, Discover & American Express cards exclusive distributor – Handy Distribution 101012500. Tell! Trimmer, … Sent an email, no response two‐step process, consisting of an Authorization and a settlement 500. Engineers Worldwide this powerful Pressure Washer High Pressure Hose Attachment 5200402, Sandra worked Jennifer., 2007, Sandra worked with Jennifer but at different companies Working Jennifer! Be cancelled held by the pre-authorization hold for the amount of the manufacturer of Greenworks Tools ( blower mower! Which carrier you use different companies Working with Jennifer is a licensed company dedicated to quality and customer I! How your account has been affected, you must contact your financial institution with. Us how we can help for properties under 4000 sq with my EGO battery Unit 1, Warsop Trading,. Actual order charge will post to the debit card account amount of the parts, 15.00!, Changzhou/China and Cologne/Germany ) come with 30 days free Return, months. September 10, 2007, Sandra worked with Jennifer but at different companies Working with Jennifer is physical...