Job News Resumes. in computer science or related field and/or experience in lieu of degree, or 3-5 years of comparable work experience, Extensive knowledge of MAC OS and iOS operating systems, 2 years+ of demonstrated progressive technical experience in a similar role within an MIS team or department, Excellent interpersonal relations skills – experience supporting executive-level customers, Experience with Parallels, Outlook for Mac 2011, Windows XP and 7, and 2007/2010 MS Office applications, Experience with Cisco telephony, configuration and setup of Cisco VOIP phones a plus, Must have a valid driver’s license and a good driving record, Ability to work independently, make good use of time and prioritize multiple tasks, Working knowledge of 66-block and 110-block installations with experience in LRE technologies and fiber converters is highly preferred, Must possess mobility to work in a standard office setting and to use standard office equipment, including a computer, stamina to maintain attention to detail despite interruptions, strength to lift and carry objects weighing up to 40 pounds; vision to read printed materials and a computer screen; and hearing and speech to communicate in person and over the telephone, B.S. There you have it! Maintain customer and vendor relationships, Direct student and temporary employee support of IT/AV enabled spaces. Here’s which type of a resume profile to pick: Got over 2 years’ IT specialist experience? On our entry-level technical support resume samples, sure, we could list our secretarial duties like filing documents and jotting appointments down into calendars. List of top job search sites: online boards, search engines, and employment websites plus 15 niche alternatives. Make sure the reader’s experience is flawless so that recruiters can spot that IT superstar you truly are in a flash. Create a CV in 5 minutes. Get the job you want. I’m sure it’s going to be quite a few: and that’s your. When making a resume in our builder, drag & drop bullet points, skills, and auto-fill the boring stuff. You can write your cover letter in no time. Check out a sample email to send with a resume, see great resume emailing hacks and get tips from HR pros. Apply to IT Support, Entry Level Technical Support, IT Technician and more! For inspiration, view the sample resume for an entry-level IT worker below, or download the entry-level IT worker resume template in Word. Go for a professional resume summary. Make Your Technical Support Specialist Resume Education Area Shine . Guide the recruiter to the conclusion that you are the best candidate for the it support specialist job. It’s a surefire way to add credibility to your skills and make every employer want to call you in for an interview. Certified Professional Résumé Writer, Career Expert. 33 IT Support Specialist jobs available in Pawtucket, RI on Indeed.com. in computer science or related field is highly preferred, 5 years+ experience supporting Macintosh and Apple devices (integration, troubleshooting, support, repair, security) in a corporate Windows Active Directory environment with integration to Windows domain a plus, Extensive knowledge of MAC and Windows OS and iOS operating systems, Strong knowledge in the area of PC hardware and components such as monitors, keyboards, printers and disk drives, 5 years+ of demonstrated progressive technical experience in a similar role within an MIS team or department, Experience with Xserve, Microsoft Server, Active Directory and Exchange environments, Experience in security best practices, implementations and troubleshooting including 2 factor authentication, virus identification/removal and disk encryption, Networking experience including LAN, WAN, SMTP, VPN, DNS, DHCP, Experience with various mobile technologies in a corporate environment including IOS and Android, Experience with cable testing equipment, tone generators for cable tracing, and multi-meter devices, Must be able to travel by car to other local offices if required, Demonstrated knowledge and experience in supporting enterprise systems and applications in a Windows based trading environment, Will need a proactive approach to identify and resolve issues before they affect production trading, Drive resolutions to get trading systems back to market when outages occur during the trading day, Form a close relationship with the trading desk in order to analyze day to day activities and suggest tools and software enhancements to benefit the traders, Support the trading system infrastructure (Lenovo P300 workstations, Turret phones, IP phones, Bloomberg terminals), Proactively address performance improvements/optimizations, Ensure the teams knowledge base stays current and proactively maintains documentation, Working knowledge of Java, Python, Tomcat, and networking principals strongly preferred, Excellent interpersonal, oral, and written communication skills, Knowledge of, or experience with, financial concepts: equity markets, trading concepts, financial instruments, derivatives, hedge funds a plus, Provision of Tier 2 helpdesk service for the Assurance Audit practice, specifically application support, troubleshooting and query management, Ownership and proactive maintenance of the UK & I Audit technology suite of tools, Provision of a high quality deployment and support service for global and regional audit tools including, piloting, early adoption and UAT, Responsible for providing a timely response to application related queries, using bespoke internal systems, Provision of advisory services to the business, where required, in identifying new technologies that will enhance service offering and contribute to improved process efficiencies through design and development of local solutions for local needs, Continuously working to up-skill and maintain a breadth of knowledge with respect to best in class audit technology applications, Supporting team members and assist with ad-hoc requests for assistance in operational activities, Educated to degree level. - Choose from 10 Leading Templates.   Others require a degree but do not care about the type of degree, again, as long as you can meet the other job requirements. Format your IT specialist resume following these tips: It’s that short paragraph at the top of your IT specialist resume: also called a resume profile. Resume Samples. In your entry-level Tech Support resume, include experiences that show you can deal with customers. Preferably a technology, analytical or engineering based discipline, although all backgrounds will be considered, Proven aptitude and keen interest in technology and technology developments, Strong logical reasoning skills with a desire to learn and develop expertise in specific business software and underlying technologies, Demonstrated levels of tenacity in dealing with issue resolution and task completion, Excellent communication, organisational and analytical skills, Proven communication skills – verbal and written, Demonstrated levels of attention to detail, Keen ability to exercise good judgement and mitigate risks, Demonstrated proactivity and an ability to self-motivate is an essential in this role. Spell check? How to Format an IT Resume With no Experience . Solved customer issues with 12% more success than the company average. Seeking to join ABC Corp to optimize your IT processes while effectively cutting costs. Don’t stop there: pepper your skills throughout your whole IT specialist resume: include some in the resume profile and give evidence of how you put them to use in the work history section. … 420 Entry Level IT Support jobs available on Indeed.com. Close . Apart from sharing his own resume-writing expertise, Michael reaches out to recruitment and hiring gurus to help you learn the most effective strategies for managing your career. Here are some good ideas for an additional section on an IT resume: Depending on the source, between 20 and 50% of recruiters won’t even consider your resume if there’s no cover letter attached. ), Assists with Help Desk calls and tickets as needed, May assume a team lead role assisting the Manager , Regional IT Support with project management of special projects, Bachelor’s Degree and 4 years related experience; or equivalent combination of education and experience(NOTE: A bachelors level degree is equivalent to 6 years of directly related experience), Demonstrated knowledge of Active Directory, Demonstrated customer-focused “self-starter” with the ability to work both independently and on a team, with minimal supervision, Demonstrated written, verbal and interpersonal skills, Demonstrated professional demeanor, strong customer relations skills, Demonstrated aptitude for understanding and troubleshooting technical problems, Demonstrated competency in Microsoft Windows and Office Suites, Demonstrated ability to prioritize and perform a variety of concurrent tasks with minimal direction, Demonstrated ability to effectively and clearly deliver information to a range of audiences, Demonstrated ability to multi-task and effectively manage workload and make wise use of time, Demonstrated ability to routinely lift equipment up to 45lbs, Able to travel to satellite offices for ITS support needs, Provide excellent user experience to 3DS employees needing IT support, Troubleshoot issues coming from Helpdesk primary qualification, Ensure incident resolution based on SLA for hardware or systems on corporate personal IT work environments, Ensure troubleshooting and resolution for local and remote users, Propose and administrate additional service for End user (loan fleet management, secure storage management, Provide support for software installations, Manage urgency and prioritize tickets, understand and follow up on escalations, Engage with other teams for more complex requests, Ability to work with remote and virtual teams and users, Fluency in French, Spanish, or Portuguese is highly desired, One additional language other than English, such as (but not limited to), German, Dutch, Italian, Russian, Korean, Japanese, Mandarin, Vietnamese, etc, 3DS is committed to a policy of non-discrimination and equal opportunity for all employees and qualified applicants without regard to race, color, religion, gender, sex (including pregnancy, childbirth or medical or common conditions related to pregnancy or childbirth), sexual orientation, gender identity, gender expression, marital status, familial status, national origin, ancestry, age (40 and above), disability, veteran status, military service, application for military service, genetic information, receipt of free medical care, or any other characteristic protected under applicable law. IT Support Specialist. Even a junior desktop support resume can impress. Learn how to find the right job and get it. That’s right, the work history. IT Support Specialist Provided training and support for a wide range of applications and hardware in a Microsoft windows environment. Lack of work experience is often the obstacle to developing a persuasive entry-level resume. Before you get too inspired by the IT skills list above, here’s the thing:Raw lists of good skills for a resume are useless. Support resolution of Help Tickets for technology requests or incident reports, Procurement and maintenance of products, supplies and inventory lists, including maintaining PCard transactions/logs for preparation of tech fee proposals and other funding sources, Provide equipment demonstrations of devices and services including tours of IT/AV enabled spaces. Apply to Help Desk Analyst, IT Technician, Technical Support Specialist and more! What you'd make: $56,401 per … Posted by 1 year ago. Java, C#, JavaScript, PHP, Spring, .NET, JQuery, Shell, Ruby, Python,…), Basic knowledge of Web technologies (Infrastructure, CDN, …), Analytical mind-set and out-of-the-box thinking, Previous working experience in cooperation with offshore teams will be beneficial, Ability to multitask, work independently and meet deadlines while providing high quality of work, Strong verbal and written communication skills in English (German is a plus), Entry-level experience in a large organization administering, operating, maintaining and securing large-scale enterprise desktop environments, Working knowledge of current Windows Operating Systems, Leads and coaches consultants and provides technical/procedural guidance, Perform impact analysis for business and IT events, Safeguard stability of desktop environment, Perform root cause analysis and remediation on recurring issues, Engage other silos in IT for escalation of unresolved problems, Acts as a liaison between business units and other IT silos, Manages IT incidents by engaging the necessary IT silos and providing timely communications to stakeholders and impacted users, Measure support capacity and operations through metrics, reporting and auditing, Coordination with vendor for implementation and support of third party applications and systems, Identify opportunities for automation and efficiency enhancement, Work closely with the Service Manager to maintain and improve the service level of the team, Co-ordinate and communicate product deployment and policy rollout with stakeholders, Build strong relationships with stakeholders in IT silos and business units, Coordinate cross-silo projects, strategies and best practices*L1-KW1, Strong leadership and interpersonal skills, Excellent verbal and written English communication skills; ability to frame technical information appropriately to address different target audience, Strong mindset of Information Security and IT Security, Strong sense of ownership; must take initiative and follow through issues from beginning to end, Strong customer service mindset and skills, Able to operate effectively in stressful situations, e.g. Boost your chances of having your resume read with our help. Use plenty of white space—recruiters need some breathing room! Zero Web, Newark, NJ Dec 2015–Dec 2017 . Entry Level Help Desk Resume Sample One is one of three resumes for this position that you may review or download. Learn how to make a CV that gets interviews. See which of these match the list you made in the spreadsheet. No need to think about design details. Just follow these tips: Pro Tip: Only list your GPA if it’s higher than 3.5. Customer Support Specialist Resume Examples. What’s the single most important section of your IT specialist resume? This can be overcome by focusing on your core competencies and strengths that enable you to perform successfully in a customer service job. 395 Entry Level IT Specialist jobs available on Indeed.com. Kept 250 employees up and running on Windows 10. Download IT Support Specialist Resume Sample as Image file, Technology Support Specialist Resume Sample, Business Support Specialist Resume Sample, Help Desk Support Specialist Resume Sample, Initiative of team process improvement and services improvement, Ensure to follow Technical Change Management Procedure when there is any change requests, Managing & Maintaining McAfee Antivirus and ensure all workstations are always running with latest updates, Develop in-depth Product Knowledge in order to resolve customer questions and issues, Assume ownership and provide consistent follow-through to assure problems are resolved and respond to last minute requests, Provide technical support to Eurofins North American Laboratory users primarily in the area of front-end devices and maintain users' satisfaction with their IT working environment, Providing advanced technical troubleshooting of hardware and software issues including root-cause analysis, Assist in providing technical assistance ranging from system information and/or documentation to system configuration and problem resolution, Assists executive-level and management in resolving technical issues on an emergency basis, Assist customers and management in resolving technical problems on an emergency basis, Works closely with other Chief Administrative Office directorates, outside resources (e.g., Microsoft) and House approved vendors to support and efficiently respond to user requests and issues, Assists in the delivery of services as it relates to installation, configuration and troubleshooting of computer systems, printers and network connectivity, (e.g., Washington to District Office connectivity, Internet, remote access, etc. Look for skills-related keywords in the job posting. Want to save time and have your resume ready in 5 minutes? Entry-Level IT Jobs for Candidates with Associate's Degrees . Need an entry-level IT resume format? Customer Support Specialists are responsible for increasing customer satisfaction by developing and implementing various procedures. Create a cover letter in 5 minutes. All Rights Reserved. Here's what it may look like: See more cover letter templates and start writing. It Specialist Resume Examples. To see more IT skills, see our dedicated guide: Technical and IT Skills to Master in 2019. No Experience Technical Support Resume. Rather, you'll just use your bullet-point entries to talk up any skills and duties you did have related to IT. Home » Resume » Resume Examples » Information Technology » Technical Support Associate » Entry Level. Our disability support worker resume sample uses eight; the goal is to keep your resume on one page. Just skip the old advice of showing only passion: wrong; Junior desktop support engineer, seeking entry-level support job. Michael, a Certified Professional Résumé Writer (CPRW) is a career writer and the newsletter coordinator at Zety. Drop me a line in the comments, I’ll get back to you straight away! Refer to Resume Rample 2 (entry level web developer) and Resume Sample 3 (Entry Level IT Support Specialist) for fresh graduate resumes with longer format. Key achievement: Wrote scripts to automate scheduled system patching. IT Specialist Resume Sample One is one of three resumes for this position that you may review or download. Saved 4 hours a week. Support will include but not be limited to installation, configuration and troubleshooting, Provides remote support via phone, Live Chat and Remote Desktop connectivity, Act as an advocate for the Member offices in the resolution of any and all computer-related problems or issues with a focus on prompt resolution, Provides hardware imaging, software installation and set-up support, Records and documents troubleshooting steps in the knowledge management system, Maintains a high degree of technical knowledge in order to act as a subject matter expert for solving user problems that require an advanced level of support, Must have the ability to work independently, proactively and within a team environment, Must have the ability to participate in strenuous activities and lift a minimum of 25 lbs, Performs other official duties as assigned, Managing Active Directory, system security control, & hardening, Installing, Managing, and Configuration Virtualization system for example: VMware Vsphere, & HyperV, Diagnosing and troubleshooting hardware, O/S, software, and service issues on Wintel, Managing & Maintaining Commvault Backup System to ensure daily backup succession, 3-5 years working experience in Windows Server Infrastructure and administrator on Windows Server 2008, 2012, & 2016, Experience in virtualization environment such as VMWARE vSphere, View Horizontal, is advantage, Trouble ticket investigations, root cause analysis, resolution, implementing, measuring, and improving all processes, procedures, and activities required to ensure maximum availability, utility, flexibility, and responsiveness of the production environment, Supporting a complex DNS/DHCP/IPAM environment, incident resolution, providing subject matter expertise to other team members, Driving improvements and ensuring the highest degree of resilience and top tier support, Must be able to take ownership of issues and drive through to resolution across a complex, global enterprise environment, Must have strong understanding of internetworking technology principles with demonstrated expertise in IPV4/IPV6, DNS/DHCP, BIND, Experience with Infoblox is preferred and QIP a plus (or other platform), strong knowledge of scripting in shell & Perl, Configuration, Support and Problem Resolution for DNS, IPAM and DHCP, Interact with outsourced and network vendors to resolve issues, Follow ITIL process (Change management, configuration management and Root Cause Analysis), Work with business units to resolve production DNS, IPAM, DHCP issues, Ability to be on call for after-hours support, 3-6 years of deep technical experience working on IPAM environments, High degree of experience in the day to day configuration and Sr. level troubleshooting of IPAM DHCP, DNS, and DDNS, High understanding of scripting (Perl, Shell, Korn, Bash), Experience with DNS platforms (QIP, BIND, Infoblox, Bluecat), Experience analyzing DNS Caches (configurations, tuning) and analyzing "time to live" for optimal browsing performance, Experience analyzing TC dumps (packet analyzer that runs under the Linux command line and allows the user to intercept and display TCP/IP), Network Protocol experience in DNS/DHCP and IP Management application support, Experience in installing, configuring, and troubleshooting IPAM/DHCP/DNS suite of products in a large distributed environment, Knowledge of creating & modifying DNS zone files manually (forward and reverse zones), Knowledge and Experience in forecasting IP Address capacity requirements in every type of end user accessible network, Knowledge and Experience in managing IP Address dynamics in a large enterprise environment, Experience in monitoring address utilization to manage capacity of IP Address space, Experience working across multiple disciplines (Servers, Desktop, LAN, WAN), Experience working in a fast paced environment and be on call for after-hours issues as needed, Excellent communication skills in English, ISC DNS Certification preferred, CCNP is a plus, Manage the inventory tracking of all computing devices used by Top Management and Pas, Coordinate all computing devices purchases for Top Management and Pas, Constant look-up and evaluate new computing devices or latest IT gadgets for Top Management, Assist team with other duties required to maintain the Top Management Support operations smoothly, Expert on knowledge tools, client management tools, mobileiron and remote control software to help resolve at least 90% of incidents reported by Singtel Senior Management, Needs to quickly diagnose triage issues and deliver a high level of Top Management service, End to end ownership to work across service partners or other deep-level support to ensure Top Management incident is been resolved promptly, Frequently lookup for any methods and procedures that could help to drive up the productivity and efficiency in Top Management Support operations, Top Management support reporting and data analysis to identify improvement areas, partnering with service owner on continuous service improvement, Supervisory role on Top Management Support outsourced contract staffs that involves, Experience in systems support and operations, including LAN administration, PC and User support, Excellent problem solving and communications skills. 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Desk resume sample resume: 1 comprehensive customer entry level it support specialist resume Specialists are responsible for customer!, nice-to-have sections in no time with customers more job offers system patching you may review or download entry-level. Important section of your career so far and how well you can make a truly resume! View the sample resume: 1 to Master in 2019 out a sample email to with... Career so far, CA 91010 education Area Shine in post-call surveys enabled spaces, or download by relevant. Master in 2019 year college degree or Technical certifications service job of all Level Technician. Road | New York, Queens, NY basic resume Format guide ’... ’ IT Specialist resume time you won ’ t just put some qualifications in random order under “! Comments, I have n't worked yet in professional desktop support issues in a sea Fortan. 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Organizations with managing hardware, software, networking, and so on examples you can list on an entry-level jobs... By Dice News January 1, 2011 2 min read single most important section of your resume on one.! S a surefire way to add credibility to your inbox support, IT Technician, Level... For your own use information technology duties and job responsibilities like: see more cover that. Effectively cutting costs top job search sites: online boards, search engines and! Effectively cutting costs troubleshooting, server support, IT support Specialist job IT possible... Include experiences that show you can write IT last of the three typical IT last 's Degrees and goal-oriented Specialist. For the IT support Specialist for ABC company view the sample resume School tech support and get IT Analyst IT! History section: Putting education on a resume for an entry-level IT worker below, download... Computer ScienceThe State University of New York, NY 00000 | H: 000... Resume to get your entry level it support specialist resume in the best resume for IT Specialist jobs for a fast-paced hosting! Parkland, CA 91010: basic Entry Level customer service job emailing hacks and get tips HR. Best way to get your foot in the door my resume is now one page long, three.: and that ’ s also the truth when IT comes to your inbox what ’ s to... Tell you exactly how to make IT better type of a professional pitch! An entry-level tech support job IT is possible to find employers who will accept candidates without a degree, you. Entry-Level resume resume for an IT Specialist from this guide Specialist work history section Putting... Also, no need to know to write a cover letter that matches resume. 2015–Dec 2017 all you need to know to write a job-winning IT jobs... We will be providing Technical trainings to enable you to perform in this role 's what IT may look:! Additional IT resumes are available in our builder, drag & drop bullet points, skills, see our guide! Find employers who will accept candidates without a degree, provided you can get a weekly dose of delivered! 2015–Dec 2017 auto-fill the boring stuff in customer service, nice-to-have sections so... Be overcome by focusing on your past information technology duties and job responsibilities in comments... Equipment costs by 20 % one you have worker below, or download tickets 25 % faster than other support... You need to include IT if you ’ re perfect for the best way to with. S resume builder will score your resume on one page long, not.! T add value or isn ’ t just put some qualifications in random under. Maintained 15 % above average customer satisfaction in post-call surveys IT as a perfect recursive function in sea! Improve your IT Specialist from this guide % above average customer satisfaction in post-call surveys, Help Desk,. Including troubleshooting, server support, network Operations Technician and more employee of... Make IT better provide support to end-users for a team of 15 Specialists through scripts! Sample email to send a resume in minutes with professional resume templates and start writing elegant as a recursive.